Tennessee
Tennessee Division of TennCare

Tennessee Division of Health Care Finance and Administration

Myers and Stauffer LC is a certified public accounting firm that provides professional accounting, consulting, data management and analysis services to government-sponsored healthcare programs.  Myers and Stauffer LC is a contractor for the Tennessee Division of Health Care Finance and Administration.  If you have any questions about this information, please contact us.

Important Contact Information

Case-Mix Index, Resident Roster, and Web Portal Questions
Phone: 800.773.8609
Email: TNHelpDesk@mslc.com 

Case-Mix NF Rate Setting and Cost Report Filing Questions
Phone: 800.374.6858
Email: TNCaseMix@mslc.com

Emergency Medical Services Web Portal Questions
Phone: 800.374.6858
Email: TNEMT@mslc.com

Case-Mix, Resident Roster, and Nursing Facility Rate Setting

Providers may access the following information through this webpage:

  • Provider training: Information and registration details for upcoming training events.
  • Downloads: Downloadable case mix index documents, web portal user guide information, FAQ documents, and Medicaid cost report forms for Medicaid participating nursing facilities.

Provider Training

Case Mix Overview

New Providers and Changes of Ownership

Cost Reports, Crosswalk, and Stepdown Allocation

Fair Rental Value and Capital Updates Training 2022

Introduction to Time-Weighted CMI Resident Rosters

Review Resources

DSH and CPE

Providers may access the following information through this webpage:

  • Provider training: Information for upcoming and past training events.
  • Downloads: Downloadable event information.
  • Resources: Instructions, portal user forms, relevant rules and regulations.

Have a TennCare Civil Rights Complaint? TennCare’s real-time complaint form is available at: https://www.tn.gov/tenncare/members-applicants/civil-rights-compliance.html